1. Controller and contact
Seedbox LC is the controller and decides the purposes and means of processing your personal data.
A personal-data protection officer is designated: name 오동현, contact [email protected].
Privacy questions, security reports, and rights requests should be sent to [email protected].
2. Information we collect
We collect the following categories of information.
- Login information: email, name, and profile image provided by your login provider.
- Usage content: prompts, generated Output, tool history, files and text you submit, and saved content.
- Service information: account status, credits, login records, support requests, and settings.
- Technical information: IP address, device, browser, language, access time, cookies, session identifiers, and error and security logs.
3. Why we use information
We use your information for the following purposes.
- Operate the service and your account.
- Protect against abuse, fraud, spam, and harmful content.
- Analyze errors, improve quality, and plan features.
- Respond to support requests and send important service notices.
4. Legal basis for processing
We process personal data on the following bases: performance of the service you request; your consent; our legitimate interests in safety and security; and compliance with legal obligations.
You may withdraw consent or stop using optional features at any time, without affecting processing carried out before withdrawal. Some data is retained only where and for as long as needed for security, recordkeeping, legal duties, or the handling of disputes.
5. Service providers
To operate the service, your text, files, and metadata may be processed by categories of providers, including cloud infrastructure, authentication, databases, analytics, payment and credit, storage, and response systems.
Providers receive only the information their function requires.
6. International transfer
The service may rely on infrastructure or providers located outside your country, so your personal data may be transferred and processed abroad.
We apply appropriate contractual, technical, and administrative safeguards and follow local legal requirements where applicable.
Transfers can generally be summarized as follows.
- Recipient: categories of service providers described above.
- Country: countries where Seedbox LC and its providers operate their infrastructure.
- Items: login, usage content, service, and technical information as needed for each function.
- Purpose: operating, securing, and improving the service.
- Retention: for the periods described in this policy.
- Safeguards: contractual data-protection terms and technical and administrative security measures.
7. Data retention
We retain personal data only as long as needed for the purposes described, then delete or anonymize it.
Retention periods by category are as follows.
- Account information: until account closure, plus a short legal-hold period.
- Saved content and chat history: until you delete them or your account is deactivated.
- Support records: for the period needed to handle and document your requests.
- Security and transaction logs: kept longer only where required for fraud prevention, claims, or legal duties.
- On your request or on account closure, your data is deleted or anonymized in accordance with applicable law.
8. Cookies
We use essential and session cookies that are necessary to run the service, and optional cookies that support analytics and preferences.
You can control or block cookies through your browser settings, and optional cookies are used only with your consent where required by law.
Blocking essential cookies may prevent parts of the service from working.
9. Safety and quality review
Usage records, prompts, Output, errors, and saved content may be reviewed, including through automated filtering and moderation, to the extent necessary and proportionate for quality, abuse prevention, and safety.
Access is limited to authorized staff who need it for these purposes.
10. Security
We apply access controls, permission limits, security logs, session protection, error review, and data minimization to protect personal data.
No system is perfectly secure, so we minimize the processing of and access to personal data. This does not limit any liability that cannot be excluded under applicable law.
11. Your rights
Where the law allows, you may request access, correction, deletion, restriction, objection, withdrawal of consent, and portability of your personal data.
Submit requests to [email protected]. We may need to verify your identity before acting. An authorized agent may submit a request on your behalf.
Nothing in this policy limits or waives any right granted to you under mandatory data-protection or consumer-protection law.
12. Remedies
If you believe your privacy has been infringed, you may seek a remedy and you may contact the data protection authority with jurisdiction over you.
13. Minors
The service is intended only for users who are at least 15 years old, and Seedbox LC does not knowingly collect personal data from anyone under 15.
If Seedbox LC learns that personal data from a person under 15 has been collected, it will take appropriate action, including deleting the data or closing the account.
14. Changes to this policy
We may update this policy from time to time. Where practical, we notify you of material changes in advance. The effective date is shown on this page.